Legal IT Insider March 2014

Inksters Solicitors (Glasgow, Inverness, Wick & Portree) have appointed Michelle Hynes as a Legal Process Engineer. Michelle is a law graduate of the University of Glasgow following on from a career in marketing and as an entrepreneur (having founded two small business ventures). She has a particular interest in business and technology and is well known in legal blogging and social media circles.

Michelle’s role at Inksters will be to systematise the firm’s legal processes within their Denovo Business Intelligence cloud based case management system. This is a new breed of lawyer that Richard Susskindpredicted the arrival of in Tomorrow’s Lawyers. Richard Susskind calls this the Legal Knowledge Engineer but perhaps had in mind a role broader than the very specific process related one Inksters are currently focussing on.

Brian Inkster said “Having a dedicated Legal Process Engineer will see us systematising all of our processes and in turn assisting efficiency, business growth and profitability. Michelle is ideal for this task and I am delighted that she is joining our growing legal team in Glasgow.”


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