Lawyers : Top 5 tips for using Favorites on twitter

Lawyers Top 5 Tips for using ‘Favorites’ on twitter by Legaleaglemhm

Ok so you are busy! Part of your day both in a professional capacity and in your private life involves dipping in and out of social media.

It may appear that I am always on twitter but I will let you into my secret, I may be ‘on ‘ logged into social media but I manage my twitter use to fit around my work and family life. I’ve been on twitter since 2009 and these are some of the things I have learned over the years.

This blog post will tell you how to do it using ‘favorites’

Here is my top 5 ways of using the ‘favorite ‘ button on twitter.

First of all if you notice that I have favorite one of your post it does not necessarily mean

  1. That I like it
  2. That I endorse it
  3. Or that I will necessarily RT it.

Here is how I use ‘Favorites’ on twitter

  1. Bookmark – If I see a post that is of interest to me I will favourite it as a bookmark for reading later. I tend to read these book-marked posts late at night when I am settling down for the evening once my children are settled. It’s the time of day that I can read, think and plan. If your post makes it onto my favourite list then I will read it as some time.
  1. Follow list – If I see a post from a tweeter that is of interest to me and I want to check out their Bio and look at some of their posts before I decide to follow them I will hit the favourite button to review later. Many of the people I follow have been discovered this way.
  1. Unfollow List – yes, sometimes I see a post that I don’t like. Perhaps it is insensitive or on a topic I find distasteful or not of interest to me. As a busy professional I do not have the time to seriously review all of the people I follow so I use the favorites button to highlight their post that I can review later and then hit the Unfollow button and at times the blocked button.
  1. Blog Post list – I love blogs, reading blogs, writing blogs, and thinking about blogs. I haven’t bought a newspaper in around 5/6 years and that is because I prefer blogs. Sometimes a blog article will appear on my twitter feed and I might think I have something to say on the subject, perhaps the inspiration for an additional post of my own. My favorites button helps me to highlight blogs for me to subscribe to and ideas to throw into my think tank.
  1. List List List – I make lists, it’s kind of what I do. Funny tweeters, legal tweeters, and foodies you get the picture I use the favorites button to highlight tweeters that I want to add to a list.

I hope this blog gives you some ideas of how to effectively use ‘favorites ‘ on twitter, manage your time effectively and of course find great sources of information and wonderful people.

Add this tweet to your ‘favorites’


You can follow me on twitter @Legaleaglemhm

Michelle L Hynes

Legal Process Engineer

Inksters Solicitors


‘The Demon That is Depression’ by Legaleaglemhm


Walking around in their normal lives, smart suits, smiles with deadlines met, clients happy and colleagues supported.  To look at them it is not possible to see what lies beneath the suit. What lies beneath the façade of normality is a silent, deadly and unacknowledged illness that makes everyday life, more of an effort for some.

If I had broken my leg I would have a cast on it. I would have a visible message for the world that I was injured. People would take care to walk carefully as they go about their business around me. Yet there are many facets to being human.

Unseen illnesses and disabilities are a part of being human. They are not a weakness. If anything, it is my unseen disabilities and conditions that make me strong. I don’t feel like that every day though. I am in a constant battle with an unseen demon.

Today I have learned of the very tragic death of one of the world’s most enigmatic and talented actors Robin Williams at the age of 63. Robin suffered from depression. It is reported that he has taken his own life.

Enter any office, factory or workplace and yes, they are there the sufferers of depression. Over 350 Million people worldwide suffer from depression according to the World Health Organization.

Trying, struggling to deal with this unseen illness and still maintain that façade of normality. They are not the weak one’s, the lazy one’s or the one’s malingering in the staff room gossiping.

The demon does not discriminate. It attacks the strong one’s, the clever one’s, the successful one’s. It attacks doctors, lawyers, children and the aged, the rich one’s and the poor one’s alike.

The sufferers (or I call them the fighters) are the one’s trying hard to block out the demon that is depression and switch their thoughts from themselves to the world outside of themselves.

For some however, this task is so difficult that they cannot work. For some that battle becomes too much. For some they have no support, no back up. For some even having a loving supporting family is not enough. The demon is cruel. It tortures from within making even a small task such as washing or making some food difficult.

For some the demon is so powerful that it chains them to their bed. Isolates them from their friends and makes the sunrise a powerful reminder that they have not slept all night, again.

As others wander through a life dotted with joyous intervals of weekends, nights out, celebrations and fun they are consumed with an internal battle to beat the demon just an hour at a time. It is a hard task. It is exhausting.

Does it make the sufferers of depression unable to do their job? No but it is harder. Does it make the people around them inadequate if they cannot help? No but compassion and understanding helps.

As a society we label our people with various labels all the way through life. The crazy ones, the loose canons, nut job, fighter, evangelist, book worm, recluse just a few labels that we use but is there anyone who can honestly say that they have no problems at all?

The unseen illnesses such as Post Traumatic Stress Disorder, Depression, Heart Disease, and Mental Illness have visual effects on your body often unnoticed but the psychological impact is destructive on the soul.

As many people today say “ He had so much going for him” “What a brilliant guy” and turn their minds to mourning the loss of a wonderful human being such as Robin Williams I urge you [the reader] to look a bit closer to home today, to your office, school, work place or social gathering and have compassion for your colleagues, family and friends or even just the hobo you pass in the street. No one knows the battles we each face every day just to get through till morning.

Most days the demon is defeated, some days it gets lucky, but not today.

I am unashamed to say that I suffer from (In no particular order)

Depression, Post Traumatic Stress Disorder, Heart disease and a love affair with painting and Law. You can see my artwork here

My thoughts and prayers go today to the family of Robin Williams RIP and to anyone reading this who is fighting depression or other unknown illness. You are not alone. Lets kick the butt of this demon and break the stigma and support each other, not label each other.

Depression Alliance is an online support for people battling depression.



Michelle L Hynes LL.B (Hons) DipLP

Legal Engineer

Inksters Solicitors

Forward Thinking Law

Lawyer, artist, writer, poet, mum, lover of painting and fighter of demons.

Follow me on twitter @legaleaglemhm

LIKE my art page on Facebook










LAW STUDENTS : Are you a LAW Geek – The 5 questions quiz by Legaleaglemhm

I have a confession to make.

My name is Legaleaglemhm and I am actually a GEEK. Yes I do have an anorak , I own a pair of binoculars and can be seen making notes in my note pad

( yes I do mean paper) I also use evernote, my iPad, iphone and the cloud I am permenantly connected to the world via social media and eat sleep think and play Law in the old form and in the new style .

Does loving technology make one a GEEK?

Here are my top 5 ways to identify if you are a GEEK

1. You use social media.

2. You know what IP is.

3 You use Technology in your law studies.

4. Your mom asks you questions on Facebook.

5. You are currently scoping out the firms you would like to work at in the future on-line.

Congratulations, you are also a law geek.

Welcome !

You can follow me on twitter @legaleaglemhm

Michelle Hynes LL.B (Hons) DipLp

Legal Process Engineer





LAW STUDENTS – THINK SMART ! Think Legal Knowledge Engineering – A top tip by Legaleaglemhm

Legal Knowledge Engineering

As you find yourselves swamped in the every day detail of legal study from reading cases, discussing statute and case law at University to hunting for a traineeship it is difficult to have vision way infront of you to the career that lies ahead .I want to give you a piece of advice which I hope gives you an advantage.


What you will not find (YET) during your time at University is any mention of Legal Knowledge engineering. What is it ?


Many Law graduates struggle to find a traineeship on completion of their legal studies and this adds even more pressure to final year and diploma students.


A new and innovative legal role is emerging within the legal profession.


The Legal Knowledge Engineer has emerged as a new viable option for Law graduates around the world. The ‘switched on’ law students of 2014 need to be watching as the role develops over the next few years.


My name is Michelle Hynes LL.B (Hons) DipLP and I am Legal Process Engineer at Forward thinking Law firm Inksters .


I want to leave you with three points to think about.


  1. The future of Law using technology
  2. The competing legal service providers of the future
  3. The Data we gather every day in the practice of Law.


Legal Knowledge Engineering is new. It is unchartered teratory, it is exciting.

The next generation of lawyers can influence how it is shapes, measured, performed and evaluated.

A legal Knowledge engineer is a Lawyer ( of a new kind). There will be many variations from Legal Architect, Legal Process Engineer, Legal Project Manager.


Thinks Smart, Think ahead, Think Legal Knowledge Engineering.


Follow me on twitter @legaleaglemhm



The 3 drivers of legal landscaping but what are they?

According to Prof Richard Susskind OBE there are 3 drivers of legal change which give rise to new roles within the legal profession.

1. Increased cost pressures placed upon law firms

2. Liberalisation and the emergence of Non-law firms providing legal services

3. The management of the effective use of technology in Law


These three weather conditions ( if you like the analogy of the legal profession encountering a storm of great magnitude) give rise to a new breed of legal professionals with deep and profound legal skills that bring a great value to their firm .

Susskind explains on US TV Bloomberg that the emerging roles of Legal Knowledge (Process) engineer, Legal Project manager and Legal Risk Manager will become keys roles in Law firms of the future. Perhaps these job titles will be tailored and tweaked to fit the individual firms my role is Legal Process Engineer at @Inksters. The fact remains that the stereo typical Rumpole of the Bailey lawyer is a thing of the past. A new identity of what makes a lawyer is being forged.

You can watch Susskind’s interview here


Michelle Hynes LL.B (Hons) DipLP

Lawyer & Legal Process Engineer

Pioneer and Legaleagle


What is Legal Process (Knowledge) Engineering ?

What is Legal Process (Knowledge) Engineering ?
Legal Process (Knowledge) Engineering is a role which has startled some, caused many a disgruntled look and made some lawyers stare blankly onto their desks.

On the other hand it has caused some to sit up and take notice, direct their attention from their writs and even pray that this newly created role might, just might be the ‘missing link’ to a new legal profession.

The role itself does not fit in with the traditional perception of ‘what it is to be a lawyer’.

No-one at law school mentioned it. Legal Knowledge Engineering ( our title has been tweaked to fit our firm) is a new term coined by Professor Richard Susskind OBE.

Richard Susskind is an author, speaker, and independent adviser to major professional firms and national governments, and holds law professorships at Gresham College in London and the University of Strathclyde in Glasgow. His main area of expertise is the future of professional service, with particular reference to information technology. He has written and edited numerous books, including “The Future of Law” and “The End of Lawyers?”, and has written over 100 columns for The Times.

Professor Richard Susskind is regarded as a true guru of legal technology and visionary predictions for the future of the legal profession worldwide. He has challenged law firms to recognize the market pull towards commoditization of legal services and to source routine and repetitive tasks in a more efficient way, and has predicted changing roles for the legal profession and need for increased professionality and efficiency by combining business development with technology. He has even predicted that computerizing will come to replace some of the traditional work of lawyers in firms and that the new legal career Legal Knowledge Engineer will evolve to meet the new talent demands for lawyers with competence to combine legal knowledge with IT skills. By implementing automated document production to support standardisation, firms will be able to deliver the same quality legal services and yet maintain profit margins regardless of fee structure. However, it is important not to underestimate the level of competence and skills required to understand and implement business support tools, in particular IT solutions, in a way that really enables a law practice to benefit and leverage the business and knowledge resources.

The role of Legal Knowledge Engineer is a key position within the law firms of our future sitting somewhere within organisational charts along side partners, associates and general counsel. When implementing a document assembly tool, legal documents need to be converted and connected in the right way to maximise efficiency. This is not possible for someone from the IT department, who might not have the relevant legal knowledge – and could also be difficult for a lawyer who does not really understand the complexity and potential of the tool.

This observation has also been made by Professor Richard Susskind in his book The end of lawyers?: Susskind says “It is entirely misconceived to think, as many lawyers do, that work on standards and systems can be delegated to junior research or support lawyers. If a legal business is going to trade on the strength of outstanding standards and systems, then it will need outstanding lawyers involved in their design and development. These legal knowledge engineers will also be needed to undertake another central task: the basic analysis and decomposition of legal work that I claim will be required if legal work is to be multi-sourced effectively and responsibly.” It is therefore important for the legal profession to acknowledge the unique competencies required to combine legal knowledge and IT skills to build a business differentiator.

The Legal Knowledge Engineer or in our case the Legal Process Engineer is a role in its embryonic stages which will over the course of the next year draw influences from outside of the profession to equip us with a newly engineered model of practice which we envisage will make us ‘Fit for purpose’ for the future of law. Personally as a pioneering Legal Process Engineer I welcome the challenge to step precariously outside of the legal comfort zone , my own comfort zone and take that leap of faith that we can engineer a new legal landscape.

I have joined innovative & Award winning Law firm @Inksters with our visionary and Managing partner @Brianinkster at the helm.

Let our journey commence.

Michelle Hynes LL.B(Hons) DipLP follow on on twitter @legaleaglemhm

Legal Process Engineer

How to Use Twitter for Emerging Artists and Creatives

10 easy steps How to use twitter for the Creative industry including arts graduates,artist,poets,writers, photographers

Ok, so you have probably heard about twitter.

I originally posted this article in 2008 aimed specifically at the legal profession however my passion for art and creative industries has taken my path nicely down a bit of another road and I thought why not share some of this info with new emerging artists.s

You might even have a twitter account and follow celebrities I know I did 7 years ago.
Let me tell you why I started using twitter.

One evening as I was sat around the kitchen table chatting with family the conversation turned to ‘twitter’- a few hours later I headed home and logged on for the very first time and guess what? I was hooked.

It was very infectious and I headed straight home to have a look.

I set up my first twitter account @legaleaglehynes and I followed Nasa and the space station and a bunch of celebrities and used it primarily to pass the time whilst I was researching my dissertation.

I was in 4th year of my LL.B Law Degree Honours year at the University of Glasgow.

My dissertation was on the topic of Double Jeopardy and I was researching other jurisdictions such as Canada and Finland and looking at the roots of historical reform dating back to 2500BC.

Suddenly in a flash I thought ‘Hey other people might be on this twitter thing who can offer me help in other jurisdictions’. As an emerging artist you might see where I am going with this….stay with me.

Typing like mad I entered a search – Law and wow up popped lawyers. Great I thought and clicked follow. Every day I would search legal history ,double jeopardy,legal research, solicitors,law reform into searches and more and more appeared. Try it yourself type in Art,artist,painters,photography,poetry,writers

Then I realised that the ‘law’ people I followed would actually follow me back. The same goes with your profession .

I started to follow law schools, law students and hey presto legal research bounced off the page.

Ok so I now had followers and I had a bunch of people who I was following and from there I gathered legal research for my dissertation. Now in 2009 there were not many law firms actually using twitter so the links were not as frequent as now.

I kept the @legaleaglehynes account until April 2010 when I decided to start a brand new account focussing on building on my initial twitter skills I had learned.
@legaleaglemhm was born. I now have over 5000 followers one one account alone and another 10 twitter accounts for various interests such as @mypassion4paint which is my artist twitter account.( Go on follow me and I will follow you back)

Here are some tips for you if you are an Arts student or an emerging artist and want to start using twitter for your professional life TODAY.

1. Set up an account either in your own name or in the name of something relevant to your work. @mypassion4paint was my artist choice but your name would be good if its still available. I do wonder what Picasso would have made of twitter.

2. Do a search for ‘Arts, art collectors,art competitions,call for artists,writers or what ever your interest is in “

3. Follow other artists – you would like to either a) engage with /speak to /ask a question or if you are interested in what they might be talking about.

4. Dont just listen – when you see a tweet , respond to it, add your opinion its valid.
5. If you like a tweet or think that your followers might be interested Retweet it.
Set up your own list – Top tweeters, Upandcomingartists, myinfluences,
7. Remember a good Bio will have a link to your blog you do have one don’t you ? (set up a blog – wordpress is good but there are many) Don’t worry I will be posting an artist article on how to set up an art blog and website next so why not subscribe to this blog for updates.

8. Keep it real – if you intend to use the internet remember that everything is kept permanently on record.It can be a double-edged sword.
9.Have a look at people on twitter you like engaging with and look at who they follow – follow them too.

10. Its easy and if you get stuck – just post a tweet saying Help how do you …….. someone will be there and will reply.

Join Linked in too and then you can validate your twitter profile. Many people on twitter are un checkable , you can verify them if they have a Linkedin account and the groups on Linkedin mean you can have more fuller discussions
If you need any further advise or help then you can drop me an email at or tweet me at @legaleaglemhm  or @mypassion4paint Happy tweeting folks.
Here is a list of things artists are using twitter for :

Communicating new skills for art students
Discussing art history and trends
Reputation building
Finding an art  school
Recruiting new artists for shows
Asking  questions of established artists
Peer learning
Discussing methods and process
Making referrals
Obtaining subscribers
Accessing lists of exhibitions
Communicating with news clients for commissions
Obtaining funding
Securing funding
Letting off steam
Recruiting a new artis for a collective
Connecting with colleagues
Promoting charitable events
Motivating staff
Fund Raising
Collaboration across mediums, artists and writers
Voicing one’s own opinion
Accessing global news
Accessing on-line journals
Finding Experts
Creating a ‘future’ of Art
Discussing styles
Finding a printer
Finding a framer
discussing techniques of practice
exchanging views
sharing News
getting tips for exhibiting
exchanging links for blawgs
sharing tips
learning how to use ‘twitter’
learning how to use Linkedin and facebook




As you move through your career from being an Arts student to joining the world of a successful artist   you will find that the connections you make are really important. Don’t leave it till you graduate , do it now.

Michelle Hynes LL.B (Hons)DipLP Lawyer, artist,writer,poet

You can check out my art here


TOP TIPS : How to choose a Personal Injury Lawyer

confused baby boomercrThe internet is awash with law firms, legal eagles and lawyers specialising in every area of law and yet when someone suffers from an injury that happened at work, on holiday  or at home the last thing they need is to spend hours searching the internet to find a solicitor that relates to their problem.

Clients are people after all and having suffered a trauma or accident it can lead them to be in a distressed, confused or even an angry position. One of the main areas we learn at Law school is about how Law is about LIFE. Life is not like a text book.Life has variations, sadness,distress,anger and these are the emotions a client will be going through when they are looking for help form a solicitor.

How do you know which solicitors to choose?

If you’ve been involved in an accident that wasn’t your fault and you want to make a personal injury claim or get legal advice you will need to find yourself a firm of personal accident claims solicitors you can trust to guide you every step of the way. Sometimes the situation may involve something that has happened at work or in relation to your family member and emotions run high.

Questions about procedure and costs are high on the list , what are my prospects of winning,how long will this take ? These questions need to be answered . How does No win No fee work ? The Law is a complex area and clients need no nonsense straight talking right at the beginning.

Maybe the incident happened overseas, on holiday or at a visit to the dentist.What type of lawyer do I need is often heard under the breath of a confused new client sat infront of a PC.

So yes, doing a google search is important but its also important to consider a firm with a strong reputation and who can offer a you a level of specialism in personal injury cases.

The TOP 4 things clients should look for when choosing a Personal Injury Lawyer  

1. A strong internet presence with good testimonials available to read ( read testimonials by happy clients) 

2. A professional team with good communication ( have a look at ‘our team’ on the website ) 

3.A result based client history – WIN WIN WIN ( how many cases have they won)

4. Someone you can speak to , ask questions and feel looked after. ( how quickly is your email or call answered? Does someone get back to you and keep you posted at all steps of the way)

If you need any help finding a specialist solicitor why not drop me an email below or you can have a look on the right hand side of my blog for law firms.

I hope you have enjoyed my Top tips for finding a personal injury solicitor.

Michelle Hynes LL.B(Hons) DipLP


The 15 minute Rule – Updating your blog is it important????

WOW ! with now over 65,000 views on my blog, and a new job too I find myself  re-examining my blog.
I actually chuckled at some of the blog posts and thought , what drivel !!!!!

It’s important to review your blog from time to time.It is crucial to re-examine your posts, sometimes re-post them and sometime actually delete or scrap posts that are out of date.
Keeping your blog freshly pressed is something we often overlook.
Did you know that some people are finding your blog for the first time today. They are reading your posts written maybe three years ago – Do you want this to be the case?

Taking 15 minutes (when you have a coffee break to review your blog can make such a difference )

do it today 15 minutes

Michelle L Hynes LL.B (Hons) DipLP

Follow me on twitter @legaleaglemhm

Legal Process Engineer


LIKE my page on Facebook (its a new one)

How to Blog Successfully

Wow !

Celebrity blogging !!!!!!!


I’ve just checked my analytics for one of my 7 blogs and I am amazed to see that I have now had over 55000 views on one blog alone (this one)

With 5500 subscribers receiving updates as and when I post.

I just want to pass on some of the tips for blogging I have learned over the years.

10 Tips for Successful Blogging

1. Keep blog posts short
2. Keep it updated
3. Engage –  it may not be twitter but you can engage with your blog audience
4. Keep it real – Humans like real stuff
5. Invite ‘guest bloggers’
6. Use twitter and facebook to promote your blog
7. Make time to blog – even 15 minutes a day can keep your blog updated
8. Read other blogs and comments:The world of ‘blogging’ is growing
9. Add images and video people are nosey ! we all like to use visual aids to help convey a message use photos, images and if you like music (but make sure you own the media Copyright Theft applies to blogs too)
10. Enjoy

That said , why not set up a blog on one of the many platforms such as wordpress or blogger or tumblr.Make a brew and get blogging.

Send me a link to your blog and I will happily review for you and offer advice.

Have a great day folks from Sunny Partick in Glasgow’s West End

Michelle L.Hynes



Follow me on twitter @Legaleaglemhm